Dear
Our virtual office continues to be open for business despite the door to our physical office being closed!
If you are experiencing difficulties with rent, or any other matter, it important that you contact us so that we are aware of your concerns. We will do our best to help you through this difficult period.
Our property management service continues albeit by e-mail, on-line service and telephone. If you want to report an essential repair please use the communication methods outlined below.
Our rent collection service continues, but we ask that you pay rent by bank transfer, as many tenants do already. If you want to set up a standing order our details are as follows - Please quote your tenancy reference Account Name: H Tudor Clients Account, Account Number: 90814636, Sort Code: 40-37-30. However please contact us should you require our assistance in this respect.
We will, of course, continue to process rent payments to landlords.
We are here, during these difficult times, to attend to your needs esspecially if you are in the 'at risk' category.
We are also here to assist all clients, and customers, with their particular property requirements, whether you are an existing tenant or planning to move into one of our managed properties
We are able to carry out the above high-level service because we have a dedicated and willing team of great property professionals.
We do, however, ask that you assist by using the following communication methods:
* Our telephones will be manned at the office and by staff working remotely from home with call-forwarding.
* E-mails will also be attended to at the office and off-site so please be patient with any enquiry we will work to resolve all issues raised in a timely manner taking account of the restrictions imposed upon us.
* To assist with a speedy reply all staff will be monitoring the following e-mail and telephone number:
01758 701 100 post@huwtudor.co.uk
For the very latest news from TUDOR please look at our web site
www.huwtudor.co.uk
We are determined to play our part to minimize the spread of this virus and we will continue with our high-level service whilst minimising risk to you and our staff.
We continue to monitor the guidance issued by our professional bodies RICS, ARLA and NAEA along with the advice and regulations published by the Government.
We take this opportunity to thank you for your co-operation and hope that you keep safe and well
Stephen Tudor MRICS FNAEA MARLA
Director H Tudor A'i Fab Cyf TA Tudor Estate Agents and Chartered Surveyors
